Delivery Policy

Delivery Policy:

Hion currently only deliver within the UK & we make no profit from our deliveries to keep the cost as low as possible.

If you wish to order outside of the UK please contact us at and we will do what we can do to help.


Green & Purple Powder Pouch Deliveries:

For all Green & Purple Powder purchases under 4 pouches we will dispatch each pouch individually meaning you don’t need to be in to receive delivery. These orders will be dispatched via Royal Mail first class.

Any combined item order, or Superfood order above 4 pouches will be delivered as a parcel & will need someone to be present for collection. 

If you would prefer single pouch deliveries, please select the “individual pouch delivery” option when you order & we will dispatch as individual packages that will fit through your letterbox.

Unfortunately this request cannot be fulfilled for any orders above 6 pouches or for combined orders that involve pouches & other items that will not fit through a letterbox.


Larger Sized Items: 

All larger items or combined purchases that will not fit through a letterbox will be shipped using either Royal Mail parcel delivery or a courier service & will therefore need someone to be in for delivery.

Please remember that if you are not in for collection your parcel will likely be taken to the nearest sorting office or rescheduled for delivery on another day.


Our postage calculations are below:

  • Individual Green or Purple Powder pouch postage - £1.40.
  • 2 x individual Superfood pouches - £2.40.
  • 3x individual Superfood pouches & above - £2.95.
  • Larger individual items or combined items in a parcel - £2.95.
  • Any order above £60.00 (excluding postage) will qualify for free delivery.


Guideline delivery timescales are as follows:

Orders placed before 14:00 on a working day (Mon – Fri) will be dispatched that same day. 

Green & Purple Powder pouches posted out as individual packages are always posted via first class mail & usually arrive the next working day if ordered before 14:00.

Parcels are sent out via second-class delivery as the cost is substantially less than first class & often the parcel arrives the next day regardless!

All deliveries are subject to Royal Mail & courier operations which are sometimes subject to seasonal variations, adverse weather conditions & other factors that are out of our control.

We pride ourselves on prompt delivery & always do everything we can to ensure that your delivery arrives as soon as possible.


Please do not hesitate to contact us at if you have any problems or require any further information.